All went black

Fridays I work from home and also meet via Microsoft Teams with my Supervisor. Typically, all goes well and the hour we have set aside isn’t actually required, then there was this Friday where nothing went to plan.

Our meeting started as normal, though a tad later. As we got to talking about various things that were going on he started to jitter. Sometimes the work network has been prone to issues, however on this occasion it was definitely me. Our internet connection decided to drop for several minutes, so I was forced to call using Teams on my mobile phone whilst walking over to check the router — definitely down. Several minutes later I was back and could transfer myself back to the computer to resume once more.

You’d think that might be the worst of things, and you’d be wrong. About 5 minutes later my work MacBook Pro, a 2019 16 inch model, suddenly went blank. “Are you there?” “Hello?” There was nothing. My laptop had suddenly lost power, yet it was connected to power using a USB-C powered hub. If you follow Mac news you know where this is going.

Just the day or two earlier Apple had released macOS Big Sur 11.2.2 to address an issue with unsupported powered USB-C docks for 2019 or later MacBook Pro machines. My work machine is currently not running Big Sur, though I am now downloading Big Sur to ensure it has this update applied; don’t kill me I.T department LOL.

I also run a dock at work, though this is one I believe is definitely supported. That said, when connected to this dock I have also experienced an issue whereby the MacBook Pro would fail to charge and I would have to disconnect/reconnect before charging would commence. I think I may need to discuss with work about changing things around as I can’t have these docks damaging the machine.

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