As I sat in a meeting this afternoon and explained the process for styling a web page table within our WebCMS there wasn’t yet an understanding I was explaining for their benefit. Then came the question was I going to do this for them to which their supervisor explained they’d be required to do this. It was at that moment you could spot the deer in the headlights.
None had ever made use of their training in the system, which had been years ago. It’s common at work for staff to redo training in the system as so often they train and never use the system, then finally their work unit decides to get them to undertake edits and their confidence is much in need of a booster shot. My colleagues were slightly grateful for the offer to be mentors as they learn to edit and build confidence using, sadly and retaining wouldn’t cover how to apply styling to HTML tables, which they require.
Webmasters of the future!